The company intends to deliver the goods within 7 working days from receiving your order, or in any event within 28 days. If a particular delivery date or period is critical, you must put this in writing before or while placing order. We will do our best to meet any deadline but cannot guarantee this, or be held responsible for any consequential loss. Notification of any query on delivery note must be made within a 28-day period. Some couriers only store hard copies for a maximum of 6 months, then stored electronically. Any query regarding a delivery after a period of 6 months will be deemed to have been accepted as goods received in total and in good condition.

If the company is unable to meet customers written delivery criteria, or a 28 day delivery, we will inform you at the earliest opportunity. If this order is prepaid we will refund you immediately by the method you paid us.

All offers are subject to availability. If we cannot supply your order, we will inform you at the earliest opportunity and give a full credit or refund, as is applicable.

We will deliver by the most appropriate service available, or by your choice where applicable, if appropriate.

We normally deliver by carrier on a next day delivery service, which is not guaranteed unless you choose to pay the guaranteed tariff. Depending on geographical location, carrier problems or other allied complication we will notify you immediately we are aware of any delay of delivery.